FAQ

All You Wanted to Know And More

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, contact us.

 

Do you offer delivery?

Yes, we offer delivery to your requested destination. We offer a next day service which can be at a time of your choosing.

Which payment methods do you accept?

We accept all major credit and debit cards.
BACS is our preferred method of payment.

What is your return policy?

We offer a returns policy for any goods supplied by POOL365 which do not meet with our customers expectations. Please contact us in advance with any returns enquiries. Full details can be found in our 'terms and conditions'.